Why Practitioner Qualifications Matter — What to look for in a Facial treatment provider

In the world of aesthetics, technology and products are only half the story. The hands behind each treatment—your practitioner—make all the difference. At Persona Medical Aesthetics, we don’t just offer facial treatments; we provide expert care backed by rigorous training, medical oversight, and industry accreditation. Here’s why qualifications matter, and what we specifically do to ensure your safety, results, and confidence.

1. The Persona Medical Difference: Medically Led & CQC Registered

Persona Medical Aesthetics is run by Persona Cosmetic Medicine Limited, and the clinic is CQC-registered (Care Quality Commission) as a medical aesthetic service.
This registration underscores our commitment to safety, regulation, and clinical standards. Therefore because we operate under medical governance, clients can be assured that treatments occur within a framework of ethical, clinical responsibility.

When you visit us at 300 Broadway, Bexleyheath, DA6 8AH, you’re not just stepping into a Aesthetic Clinic—you’re entering a medically overseen environment. 

2. Who’s Performing Your Treatment? Medical Oversight & Team Expertise

One of the core principles at Persona is team training under medical supervision. Dr Lisa Delamaine personally hand-picks and oversees the training of her team of aestheticians Therefore ensuring that every procedure is performed to the “Persona way.” 

We maintain a blend of medical professionals and skilled skin & laser aestheticians, each regularly updating their knowledge through continuing education and industry events. This structure to allow us to combine clinical rigor + aesthetic finesse—especially important for advanced facials, laser therapy, and other medical skin treatments.

3. Safety, Assessment & Tailoring = Better Results

At Persona, you’ll always receive a comprehensive consultation and skin assessment prior to any treatment. We don’t use a one-size-fits-all approach; your skin type, medical history, sensitivities, and desired goals all inform your bespoke plan. 

Qualified practitioners are able to interpret subtle signs — whether on barrier health, pigmentation, or underlying sensitivities — and adjust treatment parameters accordingly. Therefore this clinical insight minimizes risks and optimizes outcomes.

4. Device Certification & Treatment Specialties

Many of our facial and skin therapies rely on advanced technologies—HydraFacials, laser systems, peels, microneedling, etc. We only use devices from trusted manufacturers, and our team are certified in their safe and effective use. 

Because we operate in a medical-aesthetic setting, we can also integrate medical skin care lines, for example, Obagi, ZO Skin Health in your plan, blending device and clinical skincare in a coherent protocol. 

5. Hygiene, Sterilisation & Clinical Standards

In any aesthetic clinic, cleanliness is non-negotiable. At Persona, we follow strict clinical protocols:

• Sterilised or single-use tools where appropriate
• Glove changes, disposables, and barrier protection
• Proper cleaning of surfaces, equipment, and rooms
• Maintaining infection control in line with CQC expectations

This rigorous hygiene environment is a vital safeguard—especially in an era of increased public scrutiny over medical aesthetics.

6. Transparency, Consultation & Ethics

We believe in educating clients, not overpromising. During your consultation, we will:

• Explain how your treatment works
• Manage your expectations and realistic outcomes
• Highlight any risks or downtime
• Provide detailed aftercare instructions

We do not push treatments you don’t need. Our ethos is always: we recommend procedures we genuinely believe will benefit you.

Additionally, because we’re a Save Face accredited clinic (as seen on our profile) you can trust that our practitioners adhere to professional standards and governance.

7. Continuous Training & Accreditation

The aesthetic industry evolves fast. The Persona team is committed to ongoing education—attending training, conferences, and internal workshops—to keep skills sharp and up to date.

We also maintain professional memberships and accreditations, including:

• Save Face accreditation for safety and governance Save Face
• CQC registration for clinic oversight Care Quality Commission+1
• Manufacturer device certifications as required ⁠— meaning your practitioner is officially trained on the exact machine they’ll use

8. Peace of Mind + Better Experience

Choosing Persona means choosing a clinic where medical rigor meets warm client care. Our combined decades of experience (over 50 years collectively) ensure that every step of your treatment journey is well considered and well delivered. 

When you walk through our doors, you can feel confident and relaxed—because you know your skin is in qualified, ethical hands.